Adding an OG image to the knowledge base

Learn how to add an OG image for your knowledge base as a whole

Updated: December 8, 2023

1 min read

AssistFlare allows you to add an OG image for your knowledge base and this is what is used to as knowledge base preview image on social media sites. You can upload an OG image in PNG or JPEG format which is up to 5MB in size.
Example OG image for stomod.com
Example OG image for stomod.com
To upload your OG, from your knowledge base dashboard:
  1. Navigate to the Look & Feel link under the Settings section from the left navigation menu.
  1. Expand the OG Image section if not already expanded.
  1. Click on Upload site OG Image to choose your OG image.
  1. The OG image will appear as a preview on hovering on the 👁 which appears on the upload button.
  1. Click on Save Customizations to save your changes.
Video instructions on how to upload an OG image for your knowledge base:
Uploading an OG image for a knowledge base
Uploading an OG image for a knowledge base

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